Covid-19 Coronavirus | Policy

Ferguson Street Chiropractic & Natural Therapies Response to the Corona Virus

We would like to reassure you that we are closely monitoring this emerging situation and we are taking direction from our profession, and the Victorian Govt. Dept. of Health and Human Service (DHHS.Vic) and are taking the matter seriously.

Necessary precautions have been widely publicised. At this stage there is no reason that you should not attend our practice, however, if you have travelled overseas or had contact with somebody who has, and you begin to feel unwell with a fever or shortness of breath, a cough or respiratory illness, you should not attend the practice and you should call the government’s dedicated hotline. Coronavirus Health Information Line:  Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week – 1800 020 080.

The current understanding for person-to-person transmission is that it requires “close contact”. A close contact is someone who has been face to face for at least 15 minutes, or been in the same closed space for at least 2 hours, with a confirmed case (someone who has tested positive for the COVID-19 when that person was infectious.)  * (from D.H.H.S. Vic.Gov website).

As healthcare professionals, touch is an essential part of assessing and treating you. This is, in part, what we are doing to minimise risk:

  • Providing hand sanitiser for you at the front desk & inside the treatment room
  • Thoroughly wiping down the treatment table, including the hand rests, and face rests between each patient
  • Having lots of clean towels, gowns, face papers so each individual has their own clean environment
  • Washing our hands between each patient
  • More frequent cleaning of all other surfaces in the practice
  • At this stage there is no reason you should not attend the practice.
  • If you are uncertain or have any queries at all please call us on 93999 659

We understand situations arise in which you need to cancel your appointment, it is therefore requested that you notify Ferguson Street Chiropractic and Natural Therapies of your intention to cancel, providing more than 24 hours notice by contacting us on 9399 9659.

Appointments cancelled within 24 hours will not be subject to a Cancellation Fee, due to COVID 19.

Ferguson Street Chiropractic would like to thank you for your understanding. Please contact us if you would like to discuss any of these matters further.